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Plymouth Community Homes (PCH) is a not-for-profit housing association which was created to take over the ownership and management of Council homes in and around Plymouth. PCH was set up to manage around 15,000 properties; it is the largest locally-based housing association. The move away from Plymouth City Council meant the need for a new IT infrastructure separate from that of the Council’s.

Plymouth Community Homes chose Estover based Stem Group due to their depth of services and experience in deploying complex IT solutions.

Without the support from the Council’s IT team, Plymouth Community Homes needed IT professionals without the lengthy and costly task of employing a new team. PCH needed a new system to be built from the ground up.


Stem Group’s solution for Plymouth Community Homes included:

  • VMware vSphere 5 system hosted within Stem Group’s data centre
  • Citrix XenDesktop 5.5 & XenApp 6 with Windows Server 2008 R2
  • 400 Dell FX160 Thin Clients
  • 100 Dell Latitude to allow staff to work remotely
  • Dell Equallogic SAN
  • SonicWall Firewalls providing web security and reporting


Plymouth Community Homes now have state-of-the-art IT with the peace of mind of support from Stem Group. “This large project took 8 months to execute, that might sound like a long time but with a project like this it really was quick! Our technicians handled the job fantastically; they’ve yet again proved their ability of delivering high-end solutions to largescale and complex problems.” Stephen Tyrrell Managing Director of Stem Group states.

“The work Stem Group has done with us has been invaluable. We have gone from zero to running on our own infrastructure in a relatively short space of time, based on a platform that will enable us to enhance the IT value to the business over the coming months and years. We wouldn’t have been able to do all of this so quickly without the skill and knowledge that Stem Group and their engineers bought to the team.” Plymouth Community Homes states.

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