ddrc-logo

THE NEED FOR STEM GROUP

The Diving Diseases Research Centre specialises in hyperbaric oxygen therapy for the treatment of medical emergencies. DDRC relies heavily on their offices in Plymouth and has recently been considering their disaster recovery and business continuity plans. Every business has risks, threats and vulnerabilities from human error to IT failures, that’s where business continuity can help. As a charity, DDRC were looking for a cost effective solution, something that wouldn’t use up their limited budget.

STEM GROUP’S SOLUTION

Stem Group’s approach is to engage, design and deliver.

  • Engage by talking to the client and listening to their needs and concerns
  • Design by creating the best solution for maximum benefit
  • Deliver by implementing the solution on target and on budget

Stem Group has provided a number of seats within back2business that DDRC can use as a backup office should they need to relocate for any reason. Whilst larger companies are taking advantage of bespoke solutions, SMEs and charities like DDRC are taking advantage of the Easy Continuity package. Easy Continuity starts from £99 per seat per year.

Stem Group’s Solution for DDRC included:

  • Alternative office space at the custom-built business continuity centre, back2business
  • Direct dial phone numbers to easily redirect calls from the existing call centre
  • Technical infrastructure including phone systems & lines, high capacity internet connection and routing equipment that allows seamless relocation
  • Ongoing business continuity support

THE OUTCOME

Despite being a charity with a limited budget, DDRC are able to afford the peace of mind that comes with a full-proof business continuity plan.

“Stem Group has provided us with a solution that we just couldn’t say no to! The continuity solution provided by back2business has given DDRC absolute peace of mind; maintaining our office support and systems is vital to the business and its ability to deliver our critical core services.” Peter Atkey, Operations Director at DDRC states.

View Full Case Study

Interested in finding out more?

Request A Quote