Here at Stem Group, our philosophy is simple. Our focus is on you. As a ‘customer centric’ company, we aim to solve your business problems, whilst maximising benefit through technology and subject matter expertise using our comprehensive service portfolio. We aim to give you the solution you are expecting from the start by ensuring you have regular contact with the right person for your specific needs.
We’ve been awarded the ISO 27001 standard which certifies that we consistently deploy best-of-class security to protect our customers’ data. It also guarantees that strict security controls are in place to prevent and defend against potential vulnerabilities.
We work with internationally recognised technology companies to ensure that whatever your IT needs may be, we have an industry-leading solution on hand; from Mitel through to Dell and Microsoft.
We have a team of qualified and experienced experts and best-in-class tools to keep your systems up and running. Our approach is always proactive – we monitor the performance of your IT systems, forecast future requirements and plan capacity so that you have IT you can always rely on.
At Stem, our aim is to work with you to reduce your IT costs through our approach to better cost management and providing good value for money.
With our very own, fully managed data centre, we’re one of the few IT providers who own our infrastructure. We’ve invested in all the necessary security such CCTV & police linked alarms to keep your data secure.
Ensuring the performance of your IT infrastructure is what we do best, but it’s our personal service that makes us stand out. We believe that good communication and customer support are key to building long-term partnerships with our customers.
“We are fortunate to have received Business Continuity consultancy support from Mark Nicholas over a period of 18 months. Mark has listened to us, quickly understood our needs and shown us the way forward. In a discipline that is full of abbreviations and jargon, Mark’s fresh, engaging approach has brought Business Continuity to life. His expertise has helped us to develop straightforward, action based plans that staff at all levels can understand. Of course, we are always looking for added value, and Mark has generously supported our networking initiatives, acting as Resident Expert at Peninsula Continuity Forum meetings, as well as helping us find guest speakers.”
The University of Exeter
“The work Stem Group has done with us has been invaluable. We have gone from zero to running on our own infrastructure in a relatively short space of time, based on a platform that will enable us to enhance the IT value to the business over the coming months and years. We wouldn’t have been able to do all of this so quickly without the skill and knowledge that Stem Group and their engineers bought to the team.”
Plymouth Community Homes
“Stem Group has provided us with a solution that we just couldn’t say no to! The continuity solution provided by back2business has given DDRC absolute peace of mind; maintaining our office support and systems is vital to the business and its ability to deliver our critical core services.”
Peter Atkey, Operations Director at DDRC states